At Mera Punjabi Suit, we want you to be completely satisfied with your purchase of Punjabi suits, ethnic wear, and Indian clothing. Please read our Return Policy carefully to understand our guidelines and procedures.
- Return Eligibility:
- Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 3 days of receiving your order. We will work with you to resolve the issue promptly.
- Non-Returnable Items: For hygiene reasons, certain items such as earrings and undergarments are non-returnable. Additionally, please note that custom-made orders are not eligible for returns or exchanges unless there is a manufacturing defect or error on our part.
- Return Process:
- Return Request: After receiving your product, if you wish to request a return, please contact us via WhatsApp at +917814687876. Kindly provide your order details and the reason for the return.
- Return Shipping Cost: The customer is responsible for the return shipping cost unless there was an error or defect on our part. We recommend using a trackable shipping method for your return to ensure safe and timely delivery.
- Return Condition: Please ensure that the item is returned in its original condition, unused, and with all tags and packaging intact.
- Exchanges and Refunds:
- Exchanges: If you would like to exchange an item for a different size or color, please contact us within 7 days of receiving your order. We will assist you with the exchange process, subject to availability.
- Refunds: For eligible returns, refunds will be issued in the original form of payment. Please allow for processing time, which may vary depending on your payment provider. Please note that shipping and handling charges are non-refundable.
- Contact Information: If you have any questions or need assistance with your return, please contact us using the following details:
Mera Punjabi Suit
Address: Sector 116, Mohali
Our customer service team is available to address any return-related inquiries or concerns via WhatsApp.
Please note that this Return Policy is subject to change without prior notice. We recommend reviewing this page periodically for any updates or modifications.
Thank you for choosing Mera Punjabi Suit. We appreciate your understanding of our return process and strive to ensure a positive shopping experience for all our valued customers.